ABOUT US

Mastercall Healthcare is an award winning social enterprise organisation providing NHS services primarily across Stockport & Trafford but also across the North West of England. Accredited by Social Enterprise UK, we support the NHS to deliver their strategy for ageing well/living well and preventing hospital admissions wherever possible.

We are also a Community Urgent Treatment Centre offering care for urgent, non-life-threatening conditions. Patients are directed here via NHS 111 or healthcare professionals. Please note, this is appointment only; not a walk-in service.

With over 30 years’ experience as an innovative, highly performing social enterprise organisation, we are passionate about providing the very best patient care at the very best place for the patient.

Mastercall are also proud members of the Greater Manchester Urgent Primary Care Alliance, an alliance of 5 healthcare providers covering all 10 localities across GM.

To view Mastercall’s Privacy Policy, please click here.

To view Mastercall’s statement on Modern Slavery & Human Trafficking click here

OUR VALUES

Innovate
Teamwork
Inspire
Dignity
Empower
Kindness

CORE SERVICES

Mastercall provide a wider range of services including pilot services, research initiatives, software development & wider seasonal services.

Here are an overview of our core services.

OUR NEWS

Years of Experience
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Community IV appointments per yr
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Inbound calls in 2025
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Complaints Rate (%)
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TESTIMONIALS

Treated as an Individual, Not a Number

Treated as an Individual, Not a Number

IV Patient 2026

I’ve spent the last week visiting Mastercall for IV antibiotics. I am so impressed with everything there from the cleanliness of the building to the attention to detail off all of the wonderful nurses.

I have been listened to, understood, supported and treated with the upmost respect by each and everyone of them.

We need more centres like this where you’re made to feel like an individual and not a number on a conveyor belt.

Well done Mastercall, excellent job!

We are so lucky to have people like this working for the NHS

We are so lucky to have people like this working for the NHS

Patient Feedback 2026

I had been struggling to see anyone about my very painful ear infection and was sent to this service.

I was dealt with by two of the nicest people that you could ever wish to meet. Firstly the receptionist then by the GP.

I wish I’d known their names as I’d love to tell the world how wonderful and kind they were and how they went out of their way to help me with this non serious but VERY painful situation.

We are so lucky to have people like this working for the NHS.

OUR PARTNERS