Information for patients:
If you require urgent medical attention please call:
If you have an emergency 'life threatening' medical condition please call:


If you are a Greater Manchester resident and you require emergency dental treatment 365 days per year please call between 08.00 and 22.00:
0333 332 3800
If you are a Cheshire, Warrington, Wirral or Merseyside resident and you require emergency dental treatment please call:
0161 476 9651


Dental Helpline

Dental Helpline

Mastercall provides Dental Helpline Services across Greater Manchester, Cheshire, Liverpool, Warrington and Wirral.

The Dental Helpline assists people who need urgent dental treatment, provides advice and signposts people to other relevant services. 

During the ‘in-hours’ period (0800-1800 hours Monday to Friday) and, if you already have a dentist you should contact them directly. If you do not have a dentist then the Dental Helpline will assist you to find an appointment, as long as you meet all the eligibility criteria.

During the ‘out of hours' period (1800-0800 Monday to Friday) we can provide advice and support. We also have access to an on-call dentist for any patients suffering from dental trauma, whether you are registered with a dentist or not. Saturday/Sunday and Bank Holidays the Dental Helpline may be able to offer you an emergency appointment if you meet the eligibility criteria, whether you are registered with a dentist or not.

Greater Manchester

In hours 0333 332 3800

(0800-2200 hours 365 days per year)

Cheshire, Liverpool, Warrington, Wirral

In–hours 0161 476 9651

(0800–1800 hours Monday–Friday)

Out of Hours 0161 476 9651

(1800–2200 and 0800-2200 Saturday/Sunday and Bank Holiday)

*The out of hours service for Greater Manchester is provided by GTD

We would welcome your feedback about your experience, good or bad. Please complete our online Dental Helpline Survey.

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Working for us
Mastercall is an Equal Opportunities employer and all clinical and non-clinical positions are advertised online at NHS Jobs. For an informal discussion regarding an advertised position please contact the Human Resource Department on 0161 476 7006

Mastercall employees are eligible for NHS Superannuation.