Information for patients:
If you require urgent medical attention please call:
If you have an emergency 'life threatening' medical condition please call:


If you are a Greater Manchester resident and you require emergency dental treatment from 8am to 6pm Monday to Friday please call:
0161 476 9649
All other times please call:
0161 337 2246
If you are a Cheshire, Warrington, Wirral or Merseyside resident and you require emergency dental treatment please call:
0161 476 9651


Dental Helpline

Dental Helpline

Mastercall provides Dental Helpline Services across Greater Manchester, Cheshire, Liverpool, Warrington and Wirral.

The Dental Helpline assists people who need urgent dental treatment and will also offer assistance in supporting people to register with a NHS dentist.

During the ‘in-hours’ period which is 0800-1800 hours Monday to Friday and, if you already have a dentist you should contact them directly. If you do not have a dentist then the Dental Helpline will assist you to find an appointment, as long as you meet all the eligibility criteria.

During the ‘out of hours' period which is 1800-0800 Monday to Friday and 24/7 Saturday/Sunday and Bank Holidays the Dental Helpline will support you in finding an appointment if you meet the eligibility criteria, irrespective of whether you are registered with a dentist or not.

Greater Manchester

In-hours 0161 476 9649

(0800-1800 hours Monday–Friday)

Out of Hours 0161 337 2246*

(1800–0800 and 24/7 Saturday/Sunday and Bank Holiday)

Cheshire, Liverpool, Warrington, Wirral

In–hours 0161 476 9651

(0800–1800 hours Monday–Friday)

Out of Hours 0161 476 9651

(1800–0800 and 24/7 Saturday/Sunday and Bank Holiday)

*The out of hours service for Greater Manchester is provided by GTD

We would welcome your feedback about your experience, good or bad. Please complete our online Dental Helpline Survey.

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Mastercall is an Equal Opportunities employer and all clinical and non-clinical positions are advertised online at NHS Jobs. For an informal discussion regarding an advertised position please contact the Human Resource Department on 0161 476 7006

Mastercall employees are eligible for NHS Superannuation.