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Information for patients:
If you require urgent medical attention please call:
111
If you have an emergency 'life threatening' medical condition please call:
999

 

If you are a Greater Manchester resident and you require emergency dental treatment from 8am to 6pm Monday to Friday please call:
0161 476 9649
All other times please call:
0161 337 2246
If you are a Cheshire, Warrington, Wirral or Merseyside resident and you require emergency dental treatment please call:
0161 476 9651

 

Audits and Inspections
Quality Assurance and Compliance
Mastercall can demonstrate quality and compliance across all facets of our via wide range of recognition and awards.

One of the awards of which we are the most proud is the Daisy Mark, bestowed on us by Dignity In Care – and we are the only out of hours organisation at present to receive it.

Led by the National Dignity Council, Dignity in Care is a national campaign that started in the north west of England and has now grown to consist of over 60,000 individuals and organisations who work to put dignity and respect at the heart of UK care services to enable each and every NHS patient to have a positive experience of NHS care, every time.

The core values of the campaign are about keeping the concept of dignity in our hearts, minds and actions. It is also about pro-actively changing the culture of care services and placing a greater emphasis on improving the quality of care and the experience of individuals using services that span everything from NHS hospitals, GP clinics. community services, care homes and home support services. For more details, see the Dignity in Care (DinC) website at: www.dignityincare.org.uk

The Daisy Mark accreditation programme is designed to foster an environment where Dignity in Care is at the forefront of everything that is done. An award winning national scheme, it is a much respected quality marker allowing organisations such as ours to demonstrate they have met the Daisy Standards – ten key principles detailing how and where dignity and respect should be evident.

For more details, see the Dignity in Care (DinC) website at: www.dignityincare.org.uk and the Daisy Mark website: www.daisymark.co.uk



This dashboard holds our latest performance reports and external audits.

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Working for us | Privacy Policy
Mastercall is an Equal Opportunities employer and all clinical and non-clinical positions are advertised online at NHS Jobs. For an informal discussion regarding an advertised position please contact the Human Resource Department on 0161 476 7006

Mastercall employees are eligible for NHS Superannuation.
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