Out of Hours Service

The Out of hours service is for medical conditions that cannot wait until your GP surgery re-opens.

This service is available:
Monday – Friday 18:30 – 08:00 hours
Saturday/Sunday and Bank Holidays - 24 hour service

For location details and to view a map please visit our Contact Us page.

You can access the service by phoning your GP surgery , please note the OOH service does not offer a walk-in service. For further details about this service please download our Patient Information Leaflet.

Click here to expand contentClick here to collapse content  Can I have a Home Visits?

All requests for home visits are medically assessed by our clinician. Home visits are for people who are seriously ill such as bed bound, terminally ill or severely disabled.

Home visits are not automatically assigned for young children, families or the elderly unless the patient is seriously ill.

Our Centres are designed with appropriate lighting, medical equipment and medication to help doctors give you a thorough medical examination.

If you are seriously ill we will arrange a home visit within:

  • 1 hour for an emergency
  • 2 hours if urgent
  • 6 hours if routine

Click here to expand contentClick here to collapse content  How and when do I use the service?

If you require urgent medical attention that cannot wait until your surgery opens, follow these instructions:

1. Ring your registered GP or 111 from April 2013

Click here to expand contentClick here to collapse content  How do I make a complaint regarding the service I received?

For further information on out complaints procedure please see our complaints leaflet or contact Sandra Jones (Complaints Manager) - joness@stockport-pct.doctorscoop.nhs.uk.

Patient Transport
If you are experiencing transport problems we can provide a courtesy transport service.

Services we do not provide:

  • Medication for the treatment of drug addiction i.e. Methadone and other narcotic drugs.
  • Repeat prescriptions.
  • 2nd opinions
  • Sick Notes will not be issued.
  • Medicals will not be carried out.
  • Contraceptive services other than emergency contraception i.e. the Morning After Pill (at doctors discretion).
Walk in Service.
dummy